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Customer service

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Understand What You're Paying and When You Get Paid

Do you know what you're actually paying for your business's payment processing services? Most payment processors will offer attractive base rates, then turn around and hit you with unexpected add-on costs. More often than not, those large costs are hidden fees, so you might not even notice you're being charged.

Determine Your Real Rate

The amount you're currently paying, fees included, divided by the total dollar volume of the transactions you processed will give you the "effective rate" - the average rate you pay per transaction. Grab your most recent statement and give us a call at 1-800-551-0951.

Do you know what you are currently paying for Payment Processing?

Enter information from one of your most recent statements to calculate your overall rate.

The following items need your attention:
How much are your credit card sales?
alert Please enter the monthly card volume.
Example: $5,000
What are your processing rates?
alert Please enter the monthly card fees.
alert Monthly card fees value should be less than the monthly card volume.
Example: $300

After you’ve entered your details, select Calculate rate to see your current rate.

Your current rate is

Apply now Call 1-800-551-0951

Remember, Costco members receive rates starting as low as 1.10% plus $.12 per in-person qualified swiped or chip transaction.1

Costco Executive Members Could Save an Average of $2,016 per Year!2

Tiered Pricing Exclusively For Costco Members

In-Person and On-The-Go

1.10%1

plus 12 cents per qualified swipe or chip transaction.

Online

1.90%1

plus 25 cents per qualified transaction.

What are your benefits

No annual fee

No batch fees

No additional authorization fees

No cancellation fee or early termination fees

No reporting fees

Cost saving analysis

No application fee for Executive Members3

No statement fees for Executive Members3

Customer Reviews

"We have been with Elavon for a long time, 10 years, and we wanted to see if Elavon could save us money. We discussed pricing programs and went with Built Around You Pricing (BAY). We also discussed a call back in 3 months to make sure this program still works for us. I appreciate the call from our customer account manager. Our customer account manager is awesome. I am glad I have someone I can contact directly for assistance."

Blythe
Burning Solutions LLC

Actual customer not pictured

Get a Second Opinion on Your Payment Processing Fees

1-800-551-0951
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Contact our sales team.

Monday - Friday
9:00 a.m. - 8:00 p.m. EST

1-800-551-0951

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Reach out to our 24/7
customer service line.

1-877-807-6239
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Disclosures

  1. Visa/Mastercard/Discover service is sponsored through Elavon. Rates listed are for qualified card transactions. Lodging (at 1.79% plus 20 cents) payments are not eligible for the in-person qualified rate. Additional rate tiers and costs apply to non-qualified transactions. A monthly minimum charge of $20 applies when total monthly transaction fees and per-item charges are less than $20 per month. A $25 Application Fee and $4.95 Monthly Statement Fees apply for non-Executive Members. Rates and fees may change without notice. Rate and acceptance are subject to underwriting and business approval. This rate is for U.S. Costco members only. Call Elavon at 1-800-551-0951 for all terms and conditions.

  2. Estimated savings are calculated on annual processing rates and are based on Elavon's analysis of The Strawhecker Group’s industry data survey in payment processing services as of December 2024 on net revenue from merchants of a similar size and type compared to the portfolio. Actual savings will depend on business type, card type, and manner of card acceptance and volume of transactions. Non-Executive Members pay an Application Fee and Monthly Statement Fees. Services provided by Elavon.

  3. Executive Members do not pay an application fee or monthly statement fee. Non-Executive Members pay a $25 application fee and $4.95 monthly statement fee.

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We accept relay calls.